Privacy Policy

This Privacy Policy explains how dility.io ("we," "us," or "our") as the data controller, collects, uses, processes, and protects the personal information of users ("you" or "your") on our platform for creative workshops. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Please review this policy carefully and contact us if you have any questions or concerns hello@dility.io.

We determines the purposes and means of the processing of your personal data. For content and data that you upload or make available in dility.io, you are responsible for ensuring this content is in accordance with our Terms of Service, and that you are not violating other user's privacy.

We are committed to ensure that your personal data is protected and should we ask you to provide information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Policy.

1.1. Personal Information: We may collect personal information you provide directly to us when registering an account, booking workshops, or using our services. This may include your name, email address, postal address, phone number, payment details, and any other information you voluntarily submit.

1.2. Sensitive Data: Given the nature of creative workshops, you may choose to provide sensitive data such as health information, dietary preferences, or special requirements. We treat sensitive data with utmost confidentiality and will only use it to provide the requested services with your explicit consent.

1.3. Automatically Collected Information: When you use our platform, certain information is automatically collected through cookies and similar tracking technologies. This may include your IP address, device information, browser type, and usage patterns.

GDPR Article 6(1)(b) and 9(2)(a): The processing of personal data is necessary for the performance of a contract or to fulfil user requests (Article 6(1)(b)), and explicit consent is obtained for processing sensitive data (Article 9(2)(a)).

2.1. Service Provision: We use the collected information to facilitate workshop bookings, process payments, and provide you with access to our creative workshops.

2.2. Communication: We may use your contact details to communicate with you about your account, workshop bookings, important updates, and promotional offers. You can opt-out of marketing communications at any time.

2.3. Personalization: We may use your information to personalize your workshop recommendations and improve your overall experience on our platform.

2.4. Security and Safety: We take the security of your data seriously and use it to ensure the safety of our platform and users. This includes fraud prevention, monitoring, and investigating any suspicious activities.

GDPR Article 6(1)(f): The processing is necessary for the purposes of legitimate interests pursued by the data controller or a third party, except where such interests are overridden by the interests, rights, or freedoms of the data subject.

3.1. Workshop Organizers: We may share your information with workshop organizers to facilitate your participation in their workshops. However, we only share the necessary details to fulfill the workshop booking.

3.2. Third-Party Service Providers: We engage third-party service providers to assist with payment processing, analytics, and marketing. These service providers are bound by confidentiality obligations and are not allowed to use your information for any other purpose.

3.3. Legal Compliance: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, safety, or the rights, safety, or well-being of others.

GDPR Article 6(1)(c): The processing is necessary for compliance with a legal obligation to which the data controller is subject.

4.1. We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

GDPR Article 5(1)(e): Personal data shall be kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

5.1. We may store and process your personal information on servers located within the European Union or in other countries. We take appropriate measures to ensure that your data is treated securely and in accordance with applicable data protection laws.

5.2. In certain circumstances, data may be transferred to third countries outside the European Union. Where such transfers occur, we implement appropriate safeguards, such as the use of Standard Contractual Clauses approved by the European Commission, to ensure an adequate level of protection for your data.

GDPR Article 46(1): Transfers of personal data to third countries may take place on the basis of appropriate safeguards, such as standard data protection clauses adopted by the European Commission.

6.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

GDPR Article 5(1)(f): Personal data shall be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

7.1. You have the right to access, update, correct, or delete your personal information. You can do this by logging into your account or contacting us directly.

7.2. You have the right to withdraw your consent for certain processing activities. However, this may impact your ability to use some of our services.

GDPR Article 15-22: Users have the right to access (Article 15), rectify (Article 16), erase (Article 17), restrict processing (Article 18), data portability (Article 20), and object to the processing (Article 21) of their personal data.

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through prominent notice on our website or by email.

GDPR Article 13(2)(a): The data subject shall be informed about the existence of the right to withdraw consent at any time.

9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at hello@dility.io

GDPR Article 13(1)(a):The data subject shall be informed of the identity and the contact details of the data controller.